Privacy Policy

ZModal Inc. (“ZModal,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the ZModal website or otherwise interact with our services, software, demonstrations, communications, or related offerings.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, company name, job title, email address, phone number, and any information you choose to submit through contact forms, demo requests, event registrations, support inquiries, or other communications with us.

We may also automatically collect certain technical and usage information when you access our website or services. This information may include your IP address, browser type and version, device information, operating system, referring URLs, pages viewed, session duration, and website interaction data.

If you interact with ZModal software platforms, demonstrations, APIs, integrations, or related technical services, we may collect operational and diagnostic information including system logs, deployment metadata, audit trail information, user access information, configuration data, API usage information, and performance or diagnostic telemetry. This information may be used to support platform reliability, operational traceability, governance workflows, troubleshooting, security monitoring, and service improvement.

How We Use Information

We may use collected information to operate, maintain, improve, and secure our website, products, and services; respond to inquiries and support requests; provide demonstrations and technical information; communicate regarding products, services, updates, events, and opportunities; monitor system performance and security; detect fraud, misuse, or unauthorized access; support governance and auditability functions; and comply with applicable legal obligations.

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality, analyze traffic and usage patterns, maintain session functionality, and support security and operational monitoring. You may control cookie preferences through your browser settings, although certain portions of the website may not function properly if cookies are disabled.

Information Sharing and Disclosure

We do not sell personal information. We may share information with service providers, infrastructure vendors, hosting providers, analytics providers, CRM and communications platforms, professional advisors, regulators, law enforcement authorities where legally required, or successors in connection with a financing, merger, acquisition, reorganization, or asset sale. We may also disclose information where reasonably necessary to protect the rights, property, security, or integrity of ZModal, our customers, users, or others.

International Data Transfers

Information may be processed and stored in the United States and other jurisdictions where ZModal or its service providers operate. Where required, we take reasonable measures intended to support lawful cross-border data transfers.

Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and technical records, support operational and governance requirements, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including rights to request access, correction, deletion, restriction of processing, objection to certain processing activities, or data portability.

Third-Party Links

Our website or services may contain links to third-party websites, integrations, platforms, or services. ZModal is not responsible for the privacy practices, security, or content of third parties.

Children’s Privacy

Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Your continued use of the website or services following publication of updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy, you may contact: